Business operations

ServiceHub

A bilingual helpdesk that turns customer requests into tracked, approved, closed tickets.

ServiceHub gives your support team one place to receive, assign, approve and report on requests. Staff get their own dashboard, managers get permissions they can fine-tune, and everyone works in Arabic or English.

Prices and licenses Request a demo

ServiceHub

Ticket managementApproval workflowsGranular permissionsStaff dashboard and PDF reportsSecurity built in

What ServiceHub does for you

Ticket management

Capture requests, ask the requester for more information and follow every ticket to resolution.

Approval workflows

Route requests through approvals with settings you control.

Granular permissions

Decide who can view, request information, approve or manage settings, action by action.

Staff dashboard and PDF reports

A dashboard for every staff member and redesigned PDF reports with charts.

Security built in

Secure sessions, protection against session fixation, security headers and multi-factor sign-in the admin can switch on.

CSV import and export

Bring existing data in and take reports out without retyping.

Arabic and English

A fully bilingual interface that works well on mobile.

Technical details

Type: Web application
Technology: PHP
Languages: English and Arabic with full right-to-left layout
Hosting: Any standard PHP hosting (cPanel shared hosting is enough)

Prices and licenses

Choose the license that fits how you want to run ServiceHub.

Standard license

Single-site license

~~KD 650~~KD 350

one-time payment

Use on one domain
Installation and setup
Admin training session
Technical support

Buy now Questions? Ask us first

Hosted & managed

Hosted & managed (subscription)

~~KD 999~~KD 750

per year

We host it for you
Domain, SSL and backups handled
Updates installed for you
Technical support

Buy now Questions? Ask us first

White-label

White-label / reseller license

Ask for price

We will send you a quote

Your own name and branding
License for multiple clients
Priority support

Get a quote

Ask about ServiceHub

Tell us what you need and we will reply with a demo, a quote and the next steps.

More platforms

CloudBox

Files & security

Your own private cloud storage, on your own hosting.

View platform

FlexCMS

Content & learning

A lightweight content management system for company websites.

View platform

LearnOS

Content & learning

A learning management system that can host many academies on one installation.

View platform

SurveyPro

Content & learning

Build surveys in Arabic and English and get the report the moment they close.

View platform